FAQ
Frequently asked questions. If you still need help, please contact us.
Please keep in mind that Doodle Dough Studio is run by 1 person (and a dog). We will try our best to reply to you ASAP.
General Questions
Who runs Doodle Dough Studio?
It’s just me, a one-person show (with moral support from my dog, who contributes absolutely nothing except cuteness). I handle everything from design to packaging—and yes, I’m also the one answering your messages. I’ll get back to you as soon as I can, probably fueled by caffeine and dog snuggles.
Are your stickers really waterproof and dishwasher-safe?
Yes, they are! For best results, let the sticker adhere for 24 hours before placing it in the dishwasher. While they are top-shelf dishwasher safe, handwashing is always recommended to ensure longevity.
Are your products available for wholesale?
Yes! Wholesale orders are available for selected items. Check out the Wholesale tab for details. Please note that a $50 minimum is required for wholesale orders.
Orders
I shipped my order to the wrong address. What should I do?
Oh no! If you caught it before I shipped it, I can fix it. If not, well... that package is probably on an adventure without you. Just send me a message and let's try to come up with a solution.
What should I do if I haven’t received my order?
- Standard shipping (no tracking): Check the estimated arrival times below and maybe light a candle and say a little prayer to the shipping gods for timely deliveries. 🙏📦
- Tracked shipping: Use your tracking number like a detective on a mission.
If it still hasn’t arrived, shoot me a message. I’ll do everything I can to help—just know I can’t teleport your package (yet).
Returns
Do you accept refunds?
Most of the items here are handmade with love (and occasionally dog hair... just kidding!). That means all sales are final.
But if something goes wrong—just reach out. We'll do our best to fix it because we're not monsters.
Shipping
Are stickers shipped via letter mail?
Yes! To keep shipping costs low, your stickers will arrive in a kraft envelope or flat mailer—eco-friendly, of course. Plus, you’ll get a free coloring page because I like you! Note: If you want tracking, you’ll need to choose it at checkout.
How long does delivery take?
- Canada: 1–14 business days (a.k.a. soonish)
- USA: 5–20 business days (sometimes faster if the mail gods are feeling generous)
- International: 10–80 business days (yes, that’s a big range—blame customs and carrier pigeons).
These are estimates, so don’t hold me (or my dog) accountable for real-time delays!
